Interested in starting your own entrepreneurial journey in advertising services but unsure what to expect? Then read up on our interview with Natalie Henley, CEO of Volume Nine, located in Denver, CO, USA.
What's your business, and who are your customers?
We are a digital marketing agency that helps brands get above the noise online to connect with their customers. We specialize in organic marketing to help build your brand the right way through meaningful content via your website and social media.
Tell us about yourself
My background is really to hustle and work hard. I am the daughter of 2 great parents who are salesmen, and I graduated straight into an ugly recession. My career has been marked by basically always trying to build value wherever I am and always being the person who worked the hardest.
What's your biggest accomplishment as a business owner?
We've won different awards, got the opportunity to work on some really big brands, and are well-known for being top-notch digital experts. But I think the biggest accomplishment is our client retention rate on month-to-month contracts - many of our client relationships we've had for years.
What's one of the hardest things that comes with being a business owner?
100% having to let someone go - everyone who works here has potential, but sometimes it's not the best fit for our clients or for them.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- You're never too good to do anything at the business. I like to say we have a "take out the trash" leadership mentality - if I can take out the trash and make one of my employees more successful, I'll do it.
- Personal accountability - Always take accountability vs. passing the blame.
- Empower your team - a leader is only as good to the degree that they can empower others.
Where can people find you and your business?
Website: https://www.v9digital.com/
Facebook: https://www.facebook.com/volume9inc
Instagram: https://www.instagram.com/volume_nine/
Twitter: https://twitter.com/volumenine
LinkedIn: https://www.linkedin.com/company/volume-9-inc/
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
Turn your craft into recurring revenue with Subkit. Start your subscription offering in minutes and supercharge it with growth levers. Get early access here.