Interested in starting your own entrepreneurial journey in food and beverage but unsure what to expect? Then read up on our interview with Melinda Jones, Owner of Simply Cupcakes, located in Portland, OR, USA.
What's your business, and who are your customers?
We bake gourmet cupcakes for weddings and corporate events.
Tell us about yourself
I always enjoyed decorating cakes, but I lacked the confidence to sell them. Once I started baking cupcakes, I was hooked. This is definitely my forte. I know that I make amazing cupcakes, and my brides love them.
What's your biggest accomplishment as a business owner?
Finding my niche. Understanding how to market my business and, most importantly, stellar customer service. You must gain a bride's trust and be worthy of it.
What's one of the hardest things that comes with being a business owner?
Juggling all the paperwork and having time to create is what I really love about owning a business.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Find the best way to market your business.
- Provide the best customer service. One happy customer tells three people, and an unhappy one tells nine.
- Learn to manage your time and money.
Where can people find you and your business?
Website: https://www.bestportlandcupcakes.com/
Facebook: https://www.facebook.com/bestportlandcupcakes/
Instagram: https://www.instagram.com/simplycupcakesofportland/
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
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