Interested in starting your own entrepreneurial journey but unsure what to expect? Then read up on our interview with Ron Salverda, Owner of Murrieta's Hospitality, located in Calgary, AB, CA.
What's your business, and who are your customers?
Our business is hospitality; with three restaurants and a boutique wine and spirit store, we cater to all ages. We strive to give excellent service and products regardless if you spend a lot or a little. We do not differentiate between customers who buy a cup of tea or just a beer to those who wish to spend hundreds of dollars at one of our locations.
Tell us about yourself
Being brought up in the Hospitality industry, I had a taste for it at a very young age. I began as a dishwasher at the age of 12 and up to a vice president of operations of a very large company. At the age of 31, I took my first step into ownership and have not looked back from there. The hospitality business is the only business I know where you can sit and negotiate a multi-million dollar in the morning and then go into your business and make someone's day by providing a great dining experience by providing exceptional food, service, and atmosphere.
What's your biggest accomplishment as a business owner?
Looking back at all the people who have worked in our businesses and have gone on to make successful careers in the hospitality industry.
What's one of the hardest things that come with being a business owner?
People are the most challenging. Finding the right fit. Details are everything in our business, and you need to find people to work with you with the same mindset. Experience at first is not necessary, but attitude is key. If they have the right attitude, we can coach them up. If they don't, they can harm your business.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Make a good business plan and stick to it.
- Ensure your plan is thorough. Go through every possible scenario and have a plan for it.
- Hire great people.
Where can people find you and your business?
Website:
https://calgary.murrietas.ca/
https://www.cellarwinestore.com/
Facebook:
https://www.facebook.com/MurrietasCalgary
https://www.facebook.com/cellarwinestore/
Instagram:
https://www.instagram.com/murrietas_calgary/
https://www.instagram.com/the.boroughbar/
https://www.instagram.com/cellarwinestore/
Twitter:
https://twitter.com/cellarwinestore
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
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