Interested in starting your own entrepreneurial journey in business development but unsure what to expect? Then read up on our interview with Rod Knodel, Managing Member of Onpoint Profit Solutions, located in Waukee, IA, USA.

What's your business, and who are your customers?

Providing B2B, Retail, and online software solutions that drive efficiency and reduce management costs with improved profitability.

Tell us about yourself

Past experiences while being a captive employee of prior employers didn't provide the daily satisfaction and desired personal goal achievements in acquiring new business. My current independence offers me the ability to achieve long-standing business clients and friendships. Both of these personal benefits truly allow me to exceed my personal exceed and deliver business services to my customers.

What's your biggest accomplishment as a business owner?

Our current customer-driven theme: "Better Solutions - Better Business - Better Life," - is why businesses consider and continually do business with Onpoint Profit Solutions. Really exciting to meet customers with a desire for needed change and, through the process of an intuitive assessment of need, can define a level of expectation of what will and can be achieved with Onpoint Profit Solutions.

What's one of the hardest things that come with being a business owner?

As all entrepreneurs find out, or most of them find out? Is that a business plan and product or service that is only as good as the market's interpretation of the value of that service? And that the original business probably will need to be adaptable to change within your marketplace. I have had to change how offerings are presented, how offerings didn't prove viable in the market, add additional offerings, and eliminate those other offerings within our portfolio of services that didn't prove profitable.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Be sure the service is saleable and already tested in the marketplace. What you think you are and what the customer thinks you are can be very different.
  2. That you have the ability to properly support and service your customer at a very high level, I think pretty much every vertical service is expected by the customer at a very high level. Not having a truly competitive product, with the inability to provide support at a high level? It will hinder long-term customers and create customer turnover that kills the growth and long-term stability of your company.
  3. If you have achieved a profitable business model that is marketable and accepted? Then the greatest opportunity to serve your potential customer is the ability to walk away when your service is not truly a good fit for the needs desired by your customer.

Where can people find you and your business?

Website: https://www.onpointprofitsolutions.com/
Facebook: https://www.facebook.com/onpointprofitsolutions/
Instagram: https://www.instagram.com/onpointprofitsolutions/
Twitter: https://twitter.com/onpoint_profit
LinkedIn: https://www.linkedin.com/in/Rodney-Knodel/

If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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