Solving Your Year One Retention Challenge

Interested in starting your own entrepreneurial journey in human resources but unsure what to expect? Then read up on our interview with Michael Clegg, Founder & CEO of Q Works Group, located in Fort Mill, SC, USA.

What's your business, and who are your customers?

Q Works Group was founded as a Talent Acquisition company in 2002. We have evolved into a Talent Performance Group that helps our clients retain talent. We do this in a variety of ways. We help them find the right fit through our staffing divisions. We have an Advisory division that teaches Leadership development and how you create a safe, supportive work environment that improves retention, increases engagement, and fosters innovation and collaboration. This program teaches positive outcomes of psychological safety to benefit the organization and the employees' well-being. Our clients take away practical tips they can implement immediately within their teams. Our clients gain a deeper understanding of the benefits of psychological safety and how to create a workplace where employees feel empowered to take risks and reach their full potential.

Tell us about yourself

I'm the CEO of Q Works Group. My "not so silent" partner and I purchased the company 5 years ago. I've been a leader in the industry since the late 90s after college. It's a great industry where I get to serve people every day. I don't work on the staffing side of the business any longer. I'm more of an Organizational Consultant today and love every minute of it. I also coach high school football and have coached for the better part of the past 15 years. I thoroughly enjoy the Xs and Os and the strategy of the game.

What's your biggest accomplishment as a business owner?

Adding our Advisory division to our company will be our most significant accomplishment in hindsight.

What's one of the hardest things that comes with being a business owner?

As an Executive previously working, I had a team in every department that supported me. At the time, I didn't realize how valuable those teams were. Once I became a business owner, I immediately became all those teams.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

Have high self-awareness and be clear on the areas where you are weak.
Identify a team of partners specializing in the key areas where your company's strategy points.
Plan to work harder than you ever have before. Don't expect a 9-5. Some weeks it will be 7 days a week. Regardless of all of that, find time for family, friends, and restoration.

Where can people find you and your business?

Website: https://qworksgroup.com/
LinkedIn: https://www.linkedin.com/in/michaelclegg1/

If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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