Interested in starting your own entrepreneurial journey in health and wellness but unsure what to expect? Then read up on our interview with Mike Chang, Founder of Flow 60, located in Bali, Indonesia.
What's your business, and who are your customers?
We run 60-day programs that help people transform their bodies, mind, and emotions. Our customers are people that are looking to become more energetic and healthier in their physical bodies. They are looking to develop mental clarity and focus in their mind and let go of fear and stress in their emotions... So they can create the life that they want, create emotional detachment from results, and let go of their resistance to flow to the scenarios they want to experience.
Tell us about yourself
Before starting this business, I ran a fitness company where we show people how to get in great shape, get ripped abs, and transform their entire physique. What got me into this business is that even though I had mastered success, I wasn't happy... I was dealing with a lot of emotions of stress, anger, fear, worry, and anxiety... And I wanted to figure out how to solve it. I realized that I needed to go deeper than just getting the body to look good. So I left the company and started to dive in for the last seven years in transforming myself and discovering the tools and the resources and what were the most effective ways to help other people do the same. And now, these programs that we run are created to help people do that... It's a condensed version of everything I've learned over the last seven years of helping people transform their emotions, body, and mind... Along with the last 20 years of fitness and entrepreneurship experience to help someone powerfully move forward in their lives and create the type of life they want.
What's your biggest accomplishment as a business owner?
I can say my greatest accomplishment is that I built the most subscribed fitness channel on YouTube before I left in 2015 and am responsible for changing the lives of millions of people across the planet and helping people get into fitness, get to become personal trainers, and improve their lives... Making them healthier and educating a lot of people over the course of Sixpack. Also, the last few years are getting back into the business and helping people transform their lives again by helping them find more inner peace… So that's my greatest achievement so far: the number of people I've been able to impact. I think that's the biggest success that I'm the happiest for.
What's one of the hardest things that come with being a business owner?
One of the hardest things before being a business owner, or even now, I guess, is knowing where to create balance in life... There is always more work to do; there are always more things that need my attention and time... And being able to balance out the amount of time and attention put into work and balance out with the rest of life, personal life, family, health... It's fundamental. Mentally, emotionally, physically... I feel good, I feel centered, and so I can be in the best state to move forward. That, I would say, is the biggest challenge, and because this is exactly what I help people with, I can honestly say that the challenge is not what it used to be many years ago. Now we actually teach people mental approaches on how to relate to business, how to approach pursuing their goals in a way that creates peace and flow in the rest of their lives that also allows them to be able to cultivate and maintain a high level of mental, physical, and emotional health.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
Tip number 1... Be okay with doing a crappy job. When people are starting, they always try to do a good job, and they never like to do a crappy job; therefore, they take up so slowly because they're so careful with everything they're doing... But because they're new at it, it would be really tough actually to do a good job all the time, and if they would, they would do it really slowly. So tip number 1 is... Let go of the idea of doing a good job and just be okay with doing a crappy job. If sometimes you do a crappy job... Great! You just got it done... Let's move forward. Sometimes, you actually do a good job. This approach allows more action to happen. That's my first tip... This mentality.
Tip number 2... Let go of your personal gains when it comes to doing business and put your attention on your customer, focus more on how to bring more value to your product and services. If you keep focusing on yourself, you're going just to try to find a way to make money and not going to provide more value to your customers, not support them better... And if that happens, your business is not going to last. When you focus on your customers and really think about how you provide them with the value they need… This is what will keep your customers coming back; this is what will get you the reviews and testimonials, word of mouth spreading. This is what will make customers truly happy, and that is the foundation... This is what makes people go ahead and talk and tell everyone what they do... Which is really, really important at the beginning. This is what makes you unique. There are some people out there who focus only on trying to make another dollar instead of trying to add more value, helping people get more results. So focus on that.
Tip number 3... Find the fastest way to go ahead and finish a transaction between getting your product and service out there and collecting money from your customers. Most people spend so much time on the branding, on the website, on the storefront, on the style, on all this stuff... They spend so much time and so much energy that, at that point, they haven't even collected a dollar. So... Get your business up and going as fast as possible for you to collect money from your customers to give them the product or service you created and they want. And this doesn't mean that you don't build a nice website, a nice storefront... It just means that you need to build it as soon as possible, so this way, you're able to have your customers paying you money, and you are able to provide the product or service for them. Get that set up ASAP... That should be the very first thing and the fastest way to get that to happen. Once that is happening, now you can go ahead and focus on building up all the other fancy stuff and make it look good while at the same time telling everybody about your business about your offers... So you can start to collect money and receive feedback which is very, very important for you in this beginning stage... So this way, this can help you be able to adjust your marketing, understand your customer's needs, and all these other things. That's really important, and many new business owners need a lot of support on it.
Where can people find you and your business?
Website: https://www.flow60.com/
Facebook: https://www.facebook.com/mikechangofficial
Instagram: https://www.instagram.com/mikechangofficial/
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
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