The Future of Restaurant Labor Cost Management - Jim Taylor

Interested in starting your own entrepreneurial journey in hospitality but unsure what to expect? Then read up on our interview with Jim Taylor, founder, and CEO of BenchmarkSixty, located in Vancouver, BC, Canada.

What's your business, and who are your customers?

We are a one-of-a-kind “data coaching” service for restaurants. We work with restaurant operators on how to use data in order to make stronger business decisions, protect employee experience, negate rising costs and drive profit.

Tell us about yourself

I left my 20-year corporate restaurant operations job mid-pandemic because I wanted to help the industry recover. I believe that so much of the restaurant industry operates in a state of “we’ve always done it this way”… But everything about the industry has changed. BenchmarkSixty was created to help bridge the gap for restaurant professionals. To help them go from the old way to a more current, sustainable business model based on what is happening today.

What's your biggest accomplishment as a business owner?

We helped over 100 restaurants each save $100000 or more in 2021. This was a huge accomplishment for BenchmarkSixty and an even bigger one for those individual restaurant sites.

What's one of the hardest things that come with being a business owner?

Imposter syndrome. Everyone deals with it. Especially someone who is an entrepreneur. You constantly ask yourself questions about the direction, purpose, and strategy of your business. At first, I didn’t like it, and now I believe imposter syndrome can be very powerful if looked at through in the right way. I believe it is someone’s body telling them that they are leveling up!

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Hire a coach. Starting, running, and growing a business is challenging! Find someone a few steps ahead of you.
  2. Be yourself. Don’t try to be like everyone else who you might compete with.
  3. Be very specific about what you do. The more narrow and focused your purpose is, the more opportunity will come your way. Don’t cast a big net; cast a very specific one!

Where can people find you and your business?

Website: https://jimtaylor.ju.mp/
Instagram: https://www.instagram.com/benchmarksixty/
Twitter: https://twitter.com/JTBenchmark60
LinkedIn: https://www.linkedin.com/in/jimtaylor60/


If you like what you've read here and have your own story as a solopreneur that you'd like to share, then email community@subkit.com; we'd love to feature your journey on these pages.

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