Interested in starting your own entrepreneurial journey in business development but unsure what to expect? Then read up on our interview with Jarvis Gray, Founder of The Quality Coaching Co., located in Tucker, GA, USA.

What's your business, and who are your customers?

My name is Jarvis Gray, and I am the founder and CEO of the Quality Coaching Company. I help goal-centered entrepreneurs & small business owners who find themselves struggling, in trouble, or just not growing as fast as they would like to immediately increase their revenue and profits by showing them how to generate more leads, attract more customers, and make more money... without spending more on marketing or advertising.

Tell us about yourself

I launched my business back in 2017 with an initial focus centered on healthcare organizations. I expanded my focus to the greater small business market in 2019 when I realized the gap in seeing small business struggle early in the onslaught of the COVID-19 pandemic. By background, I am an industrial engineer, or business engineer, with over 20 years of experience in project management, operational improvement, business analytics, and strategic planning. Today there are 32+ million small businesses in the United States that account for 40%+ of the economy and an incredibly high rate of failure. I personally understand how essential it is for these businesses to succeed. Business failures lead to destruction, addiction, depression, anxiety, suicides, and, unfortunately, far more. As a Business Growth Strategist, the impact that I can bring to my business clients has the sincere potential to save marriages, families, and kids from self-destruction and ultimately save lives!

What's your biggest accomplishment as a business owner?

I'm proud of the fact that this year my team and I have been able to help small businesses target over $10+ million of new revenue growth opportunities! Unfortunately, we didn't quite hit our goal of a $15 million target for our small business clients, but I know that impact is tremendous for those that we've been able to serve this year! Because of the momentum that we are building and the lessons learned this year, we have a tremendous strategy to roll out two new coaching and consulting programs for small businesses in the new year ahead. So, the biggest accomplishment is learning from some of our shortcomings while still serving at a very high level and continuously innovating to make sure we hit our goals and serve even more business owners in the future to come!

What's one of the hardest things that comes with being a business owner?

One of the biggest areas that I've had to grow into over the past 6+ years has been getting rid of the mindset for work and life "balance" and adopting what I feel is a better mindset for work and life "integration." This past year as I've dug in deeper to accelerate the growth of my own business, I struggled with wanting to be present for both my clients and my family. Then I learned the concept of work-life integration and invited my clients to learn more about my family and vice versa. Accepting that as a new framework for being a business owner has completely changed my outlook on what's possible for maintaining great relationships personally and professionally. My clients have been introduced to my kids, and my son helps me routinely with different tasks within my business. It's so exciting when he comes home from school with new business ideas of his very own, and at nine years old, seeing the clarity and understanding that he has about serving and taking charge of his own future is absolutely inspiring to everything that I'm working to build.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Seek out and find professional help that can help you accelerate success in your business. Even as a business coach, I have a business coach who serves at an even higher level. This gives me a daily challenge and the goals of the business leader that I aspire to be.
  2. Get really clear on your purpose, your clients, and the offers that you want to serve them with. I constantly remind my clients that to grow their business, there are two elements you must address directly for your clients. First is that there's a problem that they have but don't want; next is that there's a solution that they want but don't have. The better you're able to fill that gap, the higher your likelihood of success you'll find.
  3. Learn the 80/20 principle and apply it to everything you do in your business. This essentially teaches that 20% of your strategies will generate 80% of your revenues. That's the challenge and opportunity to now figure out what that looks like personally in your business so that you do not become overwhelmed or find yourself hating the work you do. This is one of the greatest areas of value that I deliver to my clients and share with as many business owners as I can connect with.

Where can people find you and your business?

Website: https://qccbusinesssolutions.com/
LinkedIn: https://www.linkedin.com/in/qualitycoachco/

If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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