Interested in starting your own entrepreneurial journey in home décor but unsure what to expect? Then read up on our interview with Patti Houston, founder of Flüff Design & Decor Ltd., located in Vancouver, BC, Canada.

What's your business, and who are your customers?

We provide an extensive selection of on-point furniture, art, and accessories to transform your space completely, be it real estate, the film industry, or for an event. We have it all!

Tell us about yourself

The business began over 17 years ago out of necessity. I needed rental furniture, and there was none available. The growth has been outstanding. We keep a close eye on what the industry is calling for, and we do our best to provide what's needed.

What's your biggest accomplishment as a business owner?

Watching amazing talented people work here, grow and develop and then move on to outstanding careers. The relationships that have been built fill my heart on a daily basis.

What's one of the hardest things that come with being a business owner?

In all the years, I must say the biggest obstacle has been the COVID experience. Attracting new staff has been a bit of a challenge.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Have a clear vision but don't get tied to it. Be able to adjust and correct.
  2. Customer service is paramount. Remember that all of your clients a real people with real challenges. Lead with your heart.
  3. Run your business with ethics, and the money will follow. This statement can't be reversed.

Is there anything else you'd like to share?

Contributing to society in any positive way can be so gratifying. I don't understand retirement as a goal.

Where can people find you and your business?

Website: https://rentfluff.com/
Facebook: https://www.facebook.com/fluffdesigns/
Instagram: https://www.instagram.com/fluffdesigns/

If you like what you've read here and have your own story as a solopreneur that you'd like to share, then email community@subkit.com; we'd love to feature your journey on these pages.

Feel inspired to start, run or grow your own subscription business? Check out subkit.com and learn how you can turn "one day" into day one.